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Start here

Built for Healthcare, Home Services, Legal & 25+ Industries

Custom AI that runs the work your team does by hand

If your team does it on a keyboard or a phone, we build the AI that handles it 24/7: calls answered, leads followed up, invoices processed, CRM updated.

30 minutes. Free. No pressure. No sales pitch.

4.9 average client rating

  • HIPAA Compliant
  • SOC 2 Certified
  • 35+ Years Combined AI & Marketing Experience
ExampleOne evening on a client system
flowbots.ai / ai-operations-centerLIVE
(504) 555-8921After-hours call0:47
AI Agent

Good evening, Reliable Plumbing & HVAC. How can I help you?

Caller

My AC stopped working. Can someone come out this week?

AI Agent

I can get a tech out Wednesday at 2 PM or Thursday at 10 AM. Which works?

Caller

Wednesday at 2.

Actions taken
Service Call BookedWed, Mar 19 · 2:00 PM · Tech: Mike R.
SMS Confirmation SentTo (504) 555-8921
Synced to CRMServiceTitan · New customer record
Dispatch NotifiedEmail to dispatch · 9:42 PM
0:47CALL TIME
9:41 PMAFTER HOURS
$0STAFF COST
Voice AI1,247 calls today
SMS AI384 convos active
Workflows89 tasks automated
Integrations6 systems synced
$126KLost per year to missed calls alone
4.9Average client rating
40+Automations we build
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The daily cost

Three Problems We Hear in Most Discovery Calls

These three come up in almost every discovery call we run.

78%go to whoever answers first

“We’re Losing Leads Because We Can’t Call Back Fast Enough”

By the time your team responds, the prospect already hired someone else. The first business to respond wins 78% of the time.

57%of work hours are automatable

“My Best People Are Stuck Doing Data Entry Instead of Selling”

You’re paying high salaries for low-value work. 57% of U.S. work hours are automatable with technology that exists right now.

5xsystems, none of them talking

“Nothing Talks to Anything Else”

You log into five different systems just to see what happened today. Your team wastes hours manually moving information between tools that don’t connect.

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Side by side

The Same Task, Two Different Days

Done by hand
Call goes to voicemail
Someone listens, maybe
Your team calls back
They booked a competitor
Run by FlowBots
Answered on the first ring
Qualified against your rules
Booked into your live calendar
CRM updated, dispatch notified
Book My Free Discovery Call

30 minutes. Free. We map your workflows on the call.

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What we build

Four Systems, Built Around How You Already Work

AI Communication

“We’re missing calls after hours”

Voice, SMS, and email AI that handles every customer interaction 24/7.

  • Inbound & outbound voice AI
  • After-hours call coverage
  • SMS & email follow-ups
  • Appointment reminders

AI Operations

“My team is buried in repetitive tasks”

Automate the back-office work that drains your team’s time.

  • Data entry & document processing
  • Invoice & payment processing
  • Scheduling & calendar management
  • CRM & system integration

AI Growth

“Leads go cold before we follow up”

Turn more leads into customers and more customers into repeat buyers.

  • Review & reputation management
  • Sales pipeline automation
  • Win-back & reactivation campaigns
  • Lead nurturing in perpetuity

AI for Teams

“We need to scale without hiring”

Scale your team’s capacity without adding headcount.

  • Customer service automation
  • HR & onboarding automation
  • Dispatch & route optimization
  • Reporting & compliance
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End to end

From the First Ring to the Booked Appointment

One automation, followed from the missed call to the booked job.

01

7:42pm, the phone rings

After hours. Your team has gone home.

02

The AI answers

Every call, 24/7. No voicemail, no hold.

03

It qualifies the caller

Your questions, your business rules.

04

It books the appointment

Straight into your live calendar.

05

Your team picks it up with context

CRM updated before anyone opens a laptop.

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A worked example

One After-Hours Call, Start to Finish

The same system running on the live site: answered, qualified, booked, confirmed and synced before anyone opens a laptop.

0:47Call time

Caller: “My AC stopped working. Can someone come out this week?”

AI Agent: “Good evening, Reliable Plumbing & HVAC. How can I help you?” — then: “I can get a tech out Wednesday at 2 PM or Thursday at 10 AM. Which works?”

9:41 PMAfter hours

Service call booked

Wed, Mar 19 · 2:00 PM · Tech: Mike R. SMS confirmation sent to the caller.

$0Staff cost

Synced to CRM, dispatch notified

ServiceTitan new customer record. Email to dispatch at 9:42 PM.

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Automations

The Automations We Build

Workflow consulting sessionWorkflow Consulting
Data entry automationData Entry Automation
Document processingDocument Processing
Invoice and contract automationInvoice & Contract
API integrationsAPI Integrations
Sales and marketing automationSales & Marketing
Customer service automationCustomer Service
HR and recruiting automationHR & Recruiting
Finance and accounting automationFinance & Accounting
Operations and fulfillment automationOperations & Fulfillment
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What the data says

Published Research on Speed and Return

$1,200Source: Invoca 2024, BrightLocal

Per Missed Call, Home Services

391%Source: Velocify, RevenueHero 2024

Conversion Increase

50%Source: Clio 2024 Legal Trends Report, LEXGRO

More Clients, Legal

80%Source: Ardent Partners / IOFM 2024-2025

Cost Reduction, Invoice Processing

98%Source: Gartner, Omnisend 2024

SMS Open Rate

$126KSource: Numa / Phone2, AgentZap 2026

Per Year

Every stat above is sourced from published industry research. Your specific results depend on your business size, industry, and implementation scope.

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Your industry

Your Line of Work, and What We Build for It

Healthcare practice reception

Healthcare

  • Medical/Dental
  • Med Spas
  • Urgent Care
  • Veterinary
  • Mental Health
Home services technician at work

Home Services

  • HVAC
  • Plumbing
  • Electrical
  • Roofing
  • Solar
Professional services office

Professional

  • Legal
  • Accounting
  • Real Estate
  • Insurance
  • Consulting
  • Automotive
  • Restaurants
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The investment

The Build Cost, Against What You Pay Now

NowWhat it costs today

A Full-Time Receptionist

Works 9–5. Takes vacations. Handles one call at a time. Misses after-hours leads.

NowEvery unanswered call

A Missed Lead

Every unanswered call, every slow follow-up, every lead that went to your competitor instead.

BuiltOnce, around you

FlowBots AI

Handles unlimited calls simultaneously. Never takes a day off. Gets smarter over time.

What $99/mo Gets You

  • Generic chatbot you configure yourself
  • Drag-and-drop templates that don’t fit your workflow
  • You do all the integration work
  • Ticket-based support when it breaks
  • Their platform, their rules, their limitations

What Custom Gets You

  • AI system designed for YOUR exact workflows
  • We study your business before writing a line of code
  • We handle every integration, end to end
  • Dedicated team that monitors and optimizes
  • Your data stays yours. No lock-in. Cancel anytime.

Projects start at $15,000. Most clients see measurable return inside 90 days.

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Endorsement

Working with Kevin O’Leary to Automate One of His Companies

Kevin O’Leary

We automate tasks done on keyboards and phones, the repetitive work that drains your team’s time. We don’t replace human judgment, creativity, relationship-building, or the expertise that makes your business unique. AI handles the busywork. Your team handles the work that matters.

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Who we are

The Two People Who Build Your System

Brian Hong, co-founder

Brian Hong

Over two decades in marketing and business strategy. Brian understands the operational pain points that business owners face every day, because he’s lived them. He leads client strategy and ensures every automation solves a real business problem.

Hanson Cheng, co-founder

Hanson Cheng

10+ years building enterprise automation and AI systems. Hanson designs the architecture behind every FlowBots project, from voice AI to complex multi-system integrations. He doesn’t outsource the technical work. He builds it.

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Questions

What People Ask Before They Book

Getting startedHow do I get started?

Book a free discovery call. We’ll spend 30 minutes mapping your current workflows, identifying automation opportunities, and showing you exactly what’s possible. No pressure. No sales pitch.

ServicesWhat exactly do you build?

Custom AI systems designed around your specific workflows. If a human in your company does it on a keyboard or phone, we can probably automate it. Common builds: AI voice agents, SMS follow-up systems, CRM automation, compliance workflows, dispatching, payroll processing, and multi-channel communication systems.

PricingHow much does it cost?

Projects range from $15,000 to $300,000 depending on scope. Pilot projects start at $15,000. AI voice usage is billed at $0.25/minute of actual call time. We give you a fixed-price quote before any work begins, no surprises.

TimelineHow long does it take?

Most projects take 4–8 weeks. Complex enterprise builds take 8–16 weeks. We’ll give you a clear timeline during your discovery call.

IntegrationsWhat systems do you integrate with?

30+ platforms including ServiceTitan, Salesforce, HubSpot, GoHighLevel, Dentrix, Mindbody, Boulevard, Clio, and more. If your system has an API, we can connect to it. Custom integrations are included in project scope.

GeneralWill AI replace my employees?

No. We automate tasks done on keyboards and phones, the repetitive work that drains your team’s time. We don’t replace human judgment, creativity, relationship-building, or the expertise that makes your business unique. AI handles the busywork. Your team handles the work that matters.

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Free assessment

Your Workflow, Mapped and Ranked by Return

Tell us what is eating your team’s time. We map your current workflows and send back the three automations with the strongest projected return, before you commit to anything.

  • No cost and no obligation
  • A reply within one business day
  • Your data and workflows stay yours

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Start

See What We Would Automate First

Your AI employee works 24/7, answering calls, booking appointments, following up on leads.

30 minutes. Free. No pressure. No sales pitch.

Book My Free Discovery Call